We have a 30-day return policy, which means you have 30 days after receiving your item to request a return and thus withdraw from the purchase – sale agreement concluded by electronic means of communication.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, marketable, with tags, undamaged labels, unremoved protective films etc., in the same assembly as received by the buyer, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at Please note that returns will need to be sent to the following address:

Malūnų 6B-8, Vilnius, LT-01200, Lithuania

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not Lithuania, shipping your goods may take longer than expected.

When returning goods, presenting a VAT invoice evidencing their purchase and completing an application for the return of goods shall be necessary. If the goods returned do not come in a complete assembly, are damaged, disorderly and/or inappropriately packaged, the seller shall have the right to refuse to accept the goods returned and to return the money paid by the buyer for the goods being returned.

The Buyer cannot return such goods that cannot be returned in accordance with legal acts of the Republic of Lithuania.

You can always contact us for any return questions at


Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

The Seller shall not be considered to have violated conditions of return of money, if he is unable make a transfer at the fault of the Buyer (delayed return of goods, inaccurate data, etc.).

In any case of return, the seller shall not compensate additional expenses of the buyer having formed due to the Buyer having chosen another method of delivery of goods than the conventional least expensive method offered by the seller.

If more than 15 business days have passed since we’ve approved your return, please contact us at